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New Apps Aim to Douse the Social Media Dumpster Fire

2023-02-01 13:39:52
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After Elon Musk’s recent acquisition of Twitter, many habitual tweeters announced their intentions of switching to other social platforms. Some blamed their defection on fears of an increase in hate speech and misinformation on the site. But even before the takeover, social media platforms such as Twitter already had a major problem that was driving users away: they make people miserable.

So some companies are developing new social apps that aim to foster a positive online environment—and they have gained a significant number of users. But despite their good intentions, these new platforms may be interpreted simply as marshmallows toasting over the metaphorical “dumpster fires” of social media: They can make the experience taste a little sweeter, but without a shift in people’s behavior, these alternatives might just melt into the unavoidable flames.

On most social platforms, users can browse through a seemingly endless series of posts, which are ordered by algorithms. The software prioritizes content that will keep people scrolling, so it promotes posts that draw “engagement” in the form of likes, shares or comments. This gives an edge to divisive or outrageous content that grabs attention, whether or not that attention is negative. As a result, many people feel compelled to keep scrolling through their feed, even as it serves up posts that inspire disgust, fatigue and depression. But giving up a platform altogether can cut people off from their friends and even induce anxiety. In an attempt to foster a more positive online atmosphere, apps such as Facebook and Twitter continually adjust their moderation policies, but this has not entirely eliminated misinformation or hateful content. That’s because the very format of these platforms—an algorithm-driven news feed that rewards posters for stirring up negative emotions—incentivizes these types of posts.

Now there are other options. Last year two social apps that eschew this format rose to popularity. These apps, called Gas and BeReal, both eliminate certain elements of other social media platforms: algorithms that spotlight controversial content and an endless feed that encourages people to spend too much time on the app. Gas rewards only positive content, while BeReal sets strict limits on how often users can post. And that’s not the only way they aim to improve the digital experience.

Gas, named after “gassing up,” a slang term for complimenting someone, tries to cut down on toxic social media discourse by amplifying positivity. App users earn digital rewards by voting for the best compliments about their friends in anonymous polls. As stated on its website, Gas’s developers Nikita Bier, Isaiah Turner and Dave Schatz “wanted to create a place that makes us feel better about ourselves.” The app also emphasizes privacy: it doesn’t allow direct messaging—a common channel for bullying and harassment—and the polls are populated with automatically generated compliments and voted on anonymously (although paid app subscribers can view select voters’ initials). This blue-sky approach seems to be working. Though the app is only available in 12 states, and only on iPhones, Gas has already had more than five million downloads since its launch last August, at one point overtaking the popular social media platform TikTok as the number-one download from Apple’s App Store. Amid Gas’s popularity, in mid-January popular social and messaging platform Discord announced it had purchased the app.

Some people may gravitate toward Gas because they know that they will only see good things on it, according to David Bickham, a pediatric medicine instructor and research scientist at the Digital Wellness Lab at Boston Children’s Hospital. He says a positive social experience comes from “moving toward [app] designs that increase the autonomy of the user, giving them more control over the type of content that they’re exposed to.” But some experts are wary that even apps like Gas, which seem to have good intentions for users, can still create sustained negative impacts. For instance, education writer Alyson Klein pointed out in a recent Education Week article that Gas polls could be used as a popularity contest or even a sarcastic jab, such as by praising someone for a talent they clearly are bad at, leading to bullying and hurt feelings. Last year, social media and technology writer Neil Hughes wrote in Cybernews, “Conditioning our minds and behavior toward constant approval from online engagement or being mentioned in a Gas poll could arguably increase anxiety rather than remove it.” Other critics don’t feel right about using compliments as a type of digital currency, or “datafying” this positive practice, in the words of Mariek Vanden Abeele, a professor of digital culture at Ghent University in Belgium. “What is difficult for me is that you’re commodifying the act of giving a compliment,” she says. “As soon as you start datafying the behavior, you risk losing something.” Gas initially responded to an inquiry from Scientific American but has not provided specific comment at press time.

Rewarding compliments is not the only way applications are trying to foster positivity. The new platform BeReal, for instance, emphasizes authenticity and time limits. It strives for an authentic experience by giving users one random two-minute window daily in which to post an unfiltered photograph. And only after a user has made their daily post can they see what others posted.

Bickham says this more authentic experience “is really important because it’s sort of a requirement for the type of openness necessary for positive interactions.” For adolescents still trying to find their identity, BeReal may offer a safe place to explore. “We have an idea that being authentic is like being your true self,” Bickham says. Like Gas, this app’s positive approach seems to be meeting with some success. Co-founded by Alexis Barreyat and Kévin Perreau in 2020, BeReal took off in popularity last September and gained about 50 million downloads globally in 2022.

BeReal is not without its own controversy, however. Its notifications can produce pressure to post every day. This pressure to participate in social media communication, which Vanden Abeele and others call “online vigilance,” can easily cause anxiety in users. Experts have also expressed concerns that BeReal’s alerts may come at inappropriate or intrusive times. Furthermore, the two-minute time limit adds more pressure to post, especially when users want to view what others have posted. Some may already be experiencing this kind of pressure: only 9 percent of Android phone users who downloaded BeReal opened the app last August, September and October. BeReal declined to comment on this story.

On their own, these apps are unlikely to completely solve many of the problems that plague social media as a whole. But people can still have a better online experience by changing the way they use any social platforms. Nearly all the experts interviewed for this article recommend less passive scrolling and more active connection. “When you think about apps that ... lower our sense of well-being, it’s often because the apps either add friction—think tech glitches, digital overload, or cyberbullying—or they pull us away from being our best selves, causing us to be more distracted, less rested, less focused or less connected to others,” says Amy Blankson, CEO of the mental health and productivity consulting organization Digital Wellness Institute.

“Overall, positively and actively interacting with friends—by messaging them, sending them videos, etcetera—on social media may be better than just passively scrolling a central news feed, where you may feel jealous of influencers who appear to have everything,” says Lisa Walsh, a social psychology and happiness researcher at the University of California, Los Angeles.

Although Hughes previously criticized some aspects of these positivity-focused apps, he does note that the rise in their popularity may represent a shift in attitudes toward social media—at least among younger users. “It feels like kids know that obsessing over somebody else’s highlight reel is a waste of time and that nobody has a perfect life,” he says. “As a result, they crave a more authentic experience and collaborate and lift others up rather than making it all about themselves.” That’s a mindset that might make all of us happier socially. Or, as Hughes puts it, “Maybe their parents could learn a thing or two from their kids.”

参考译文
新应用程序旨在扑灭社交媒体的“垃圾箱大火”
在埃隆·马斯克最近收购推特之后,许多习惯性推特用户宣布他们打算转投其他社交平台。有些人将离开的原因归咎于害怕网站上仇恨言论和虚假信息的增加。但实际上,即便在被收购之前,像推特这样的社交平台就早已面临一个重大问题,这个问题正在迫使用户离开:它们让人感到痛苦。因此,一些公司正在开发新的社交应用,试图营造积极的在线环境——这些应用已经吸引了大量用户。然而,尽管这些新平台的初衷良好,它们可能只是社交网络中“垃圾火堆”上的棉花糖:它们可以稍稍改善体验,但如果没有人们行为的转变,这些替代方案可能会融化在不可避免的火焰中。在大多数社交平台上,用户可以浏览一系列看似无穷无尽的帖子,这些帖子由算法排序。算法优先选择能让人们持续滑动的内容,因此会推广能引发互动的帖子,比如点赞、分享或评论。这种设计给予了有争议或出格内容优势,因为它们能吸引注意力,而不论这种注意力是正面还是负面。因此,很多人即便在浏览的内容让他们感到厌恶、疲惫甚至抑郁的情况下,也感到无法停止滑动。但完全放弃一个平台,有时会让人与朋友失去联系,甚至产生焦虑。为了营造更加积极的在线氛围,像Facebook和推特这样的应用不断调整其监管政策,但这一做法并未完全消除虚假信息或仇恨言论。这是因为这些平台本身的格式——由算法驱动的新闻流,鼓励发布者激起负面情绪——本质上就激励着这些类型的帖子。现在,还有其他选择。去年,两款摒弃了这种模式的社交应用迅速走红。这些应用名叫Gas和BeReal,它们去除了其他社交平台上的某些元素,比如强调争议内容的算法,以及鼓励用户过度使用应用的无尽信息流。Gas只奖励积极的内容,而BeReal则对用户发布内容的频率设定了严格的限制。这还不是它们改善数字体验的唯一方式。Gas这个名字源于“gassing up”,也就是一种夸奖别人的俚语。它试图通过放大积极性来减少有毒的社交媒体讨论。在应用中,用户通过匿名投票选出好友中最好的赞美内容来获得数字奖励。Gas的开发者Nikita Bier、Isaiah Turner和Dave Schatz在其网站上表示,“我们希望创造一个能让我们感觉更好的地方。”该应用还强调隐私保护:它不允许直接消息——这是霸凌和骚扰的常见渠道——而且投票内容为自动产生的赞美语,并且匿名进行(尽管付费订阅用户可以看到部分投票者的名字首字母)。这种乌托邦式的做法似乎奏效了。尽管该应用仅在12个州可用,且只提供iPhone版本,但自去年8月推出以来,Gas已获得了超过500万次下载,并一度超越了备受欢迎的社交媒体平台TikTok,成为苹果应用商店下载量最高的应用。在Gas迅速走红之际,2023年1月中旬,受欢迎的社交和消息平台Discord宣布已经收购了这款应用。波士顿儿童医院数字健康实验室的儿科医学讲师兼研究科学家David Bickham表示,有些人可能会倾向于Gas,因为他们知道在该平台上只会看到美好的内容。他说,积极的社交体验来源于“采用增加用户自主性的应用设计,让他们对接触到的内容有更多控制权”。但一些专家却对Gas这样看似有良好初衷的应用是否会产生长期的负面影响表示担忧。例如,教育作家Alyson Klein在最近的一篇《教育周报》文章中指出,Gas上的投票可能会被用作一种人气竞赛,甚至是一种讽刺性的挖苦,比如赞美某人一个明显不擅长的技能,从而引发霸凌和伤害感情。2022年,社交媒体和科技作家Neil Hughes在《Cybernews》中写道:“通过在线互动或在Gas的投票中获得认可,我们训练自己和自己的行为总是追求持续的赞美,这可能会加剧焦虑,而不是消除它。”另一些批评者则对将赞美作为一种数字货币或“数字化”的积极行为表示不满,比利时根特大学数字文化教授Mariek Vanden Abeele用“数据化”来形容这种行为。“对我来说,困难在于你把赞美这一行为商品化了,”她说,“一旦你开始将这种行为数据化,你就可能失去一些东西。”Gas最初回应了《科学美国人》的询问,但截至发稿时间,尚未提供具体评论。鼓励赞美的方式并不是应用们试图营造积极氛围的唯一方式。比如新的平台BeReal就强调真实和时间限制。它通过每天随机给用户一个两分钟的时间段,让他们发布未经修饰的照片,从而营造一种真实体验。只有在用户完成每日发布之后,他们才能看到他人发布的内容。Bickham表示,这种更真实的体验“非常关键,因为它是实现积极互动所需开放性的前提”。对于仍在寻找自我认同的青少年来说,BeReal可能提供了一个安全的空间,让他们进行探索。“我们认为,真实性就是展现真实的自己,”Bickham说。和Gas一样,这款应用的积极尝试似乎也取得了一定的成功。Gas的联合创始人Alexis Barreyat和Kévin Perreau于2020年创立了BeReal,并于去年9月迅速走红,2022年全球下载量达到约5000万次。然而,BeReal也有自己的争议。它的通知功能可能带来每天都要发布内容的压力。这种必须参与社交媒体交流的压力,Vanden Abeele和其他人称之为“在线警惕”,很容易让用户感到焦虑。专家们还表达了对BeReal提醒可能在不适当或侵入性时刻出现的担忧。此外,两分钟的时间限制会增加用户发帖的压力,尤其是在他们想查看他人发布内容的时候。一些用户可能已经感受到这种压力:2022年8月至10月期间,只有9%的安卓手机用户下载BeReal后再次打开该应用。BeReal未对本报道做出评论。单独来看,这些应用不太可能完全解决困扰整个社交媒体的许多问题。但人们仍然可以通过改变使用任何社交平台的方式,获得更好的在线体验。本文采访的几乎所有专家都建议减少被动滑动,增加主动连接。“当你思考那些降低我们幸福感的应用时,通常是因为这些应用要么增加了阻力——比如技术故障、信息过载,或者网络霸凌——要么让我们远离成为最好自己的状态,使我们更加分心、休息不足、注意力不集中,或与他人脱节。”数字健康研究所(Digital Wellness Institute)的首席执行官Amy Blankson说道。加州大学洛杉矶分校(UCLA)社会心理学与幸福研究员Lisa Walsh表示:“总体而言,通过在社交媒体上主动与朋友互动——比如给他们发消息或视频——可能比只是被动浏览中心新闻流要更好,因为在后一种情况下,你可能会嫉妒那些似乎拥有一切的网红。”尽管Hughes此前曾批评过这些以积极为主的应用的一些方面,但他指出,这些应用的流行可能代表了对社交媒体态度的转变——至少在年轻用户中是如此。“感觉孩子们已经知道,沉迷于别人的生活高光时刻是一种浪费时间,而且没有人拥有完美的生活,”他说。“因此,他们渴望更真实的体验,并协作、鼓励他人,而不是一切以自己为中心。”这种思维方式或许能让我们所有人更快乐地进行社交。正如Hughes所说:“也许父母们也可以从孩子们那里学到一两件事。”
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